Start a Return or RMA Request

S-Optics order number * Date of purchase S-Optics invoice number Your purchase order number Product category * Select a category Optical transceiver DAC or AOC cable Fibre patch lead MPO or MTP assembly Other network product Product / SKU * Quantity * Serial number(s) Product name and selected compatibility

Reason for return * Select a reason Damaged on delivery Incorrect item received Defective or not working Compatibility issue Unused item / changed requirement Warranty claim Other Preferred resolution * Select an outcome Technical review Replacement Repair Exchange Credit or refund Product condition * Select condition Unopened and unused Opened but unused Installed / tested Damaged Packaging available? Yes No Partially Fault or return details *

Full name * Company Email * Phone number