Shipping

Delivery options and costs are shown at checkout where available. For products requiring a quote, our team confirms availability, lead time and delivery terms before you approve the order.

Before dispatch

Check your delivery address, contact number and receiving hours at checkout. If the order is for a site, branch or data centre, include the site name and any access instructions. Need to change an address after ordering? Contact support as soon as possible and include your order number. Changes may not be possible once a parcel has been dispatched.

After dispatch

Use the order-status link in your confirmation or dispatch email to see the latest available information. Account holders can also view their orders. If you ordered as a guest or cannot find the status link, request an order update using your order number and purchase email.

Need the formal terms?

Read the Shipping Policy for delivery conditions. For a project deadline, remote destination or special receiving requirement, contact the team before placing the order so the details can be confirmed.